Data Deletion

You can delete your data from any Nanon.io product — Hyrables, Ruan, or Alvis — at any time. This page explains how, and what happens to data connected from third parties such as Facebook and Instagram.

Disconnect a connected account

In any product that connects third-party accounts (for example Ruan), go to Integrations and click Disconnect on the account. This immediately revokes and deletes the stored access token for that account. No further data is accessed from it.

Delete your workspace or account

To permanently delete a workspace (its data, content, apps, analytics, and connected-account records) or your entire account, email us at privacy@nanon.io from your account email with the subject "Delete my data", naming the product. We will process the request and confirm within 30 days.

What gets deleted

• Stored third-party access tokens and connected-account records.
• Your workspace data — records, content, campaigns, schedules, apps, and analytics.
• Account and workspace membership records.

Note: deleting data in a Nanon.io product does not delete content already published to your own external accounts — remove those from the platform directly.

Requesting deletion of Facebook-derived data

Per Meta's requirements, if you used Facebook Login to connect an account (for example in Ruan), you can request deletion of the data we obtained from Facebook by either disconnecting the account (above) or emailing privacy@nanon.io. We will delete it and confirm.